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Profile Display Issue [Problem Solved]

  • Jie
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13 years 5 months ago - 13 years 4 months ago #114492 by Jie
Hi, I just signed up for hey-ai and somehow my profile information does not appear correctly: only the first sentence I entered showed up in the "introduction" section, and none of the content I entered for "interest" section can be displayed. I tried to update the profile several times but the problem is still there.

Does anyone know how to make it work? Thank you.

Update: Problem was solved by switching IE 9 to latest version of Firefox.
Last edit: 13 years 4 months ago by Jie.
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  • tenshi
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13 years 5 months ago #114560 by tenshi
Replied by tenshi on topic Re: Profile Display Issue
Seems to work perfectly to me... Did you try entering special-characters and/or input HTML directly? That won’t work.
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  • Jie
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13 years 5 months ago #114669 by Jie
Replied by Jie on topic Re: Profile Display Issue

tenshi wrote: Seems to work perfectly to me... Did you try entering special-characters and/or input HTML directly? That won’t work.


No, it is still not working on my part. System seems to reject everything i tried to enter into my profile.

and no, just plain text.

It would be great if you could help me post my profile, which I will be sending to you via private message. Thanks a lot.
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13 years 5 months ago #114718 by tenshi
Replied by tenshi on topic Re: Profile Display Issue
I was able to update your profile without any problems. Please try again following these steps:
  • Should you have NoScript or similar installed: disable it for Hey-AI!
  • Check whether the editor has loaded completely
  • Check whether your Firewall blocks part of Hey-AI!’s scripts
  • Logout, erase Cookies and Browser-Cache, Login once again
  • Finally, try a different browser
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  • Jie
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13 years 5 months ago #114896 by Jie
Replied by Jie on topic Re: Profile Display Issue

tenshi wrote: I was able to update your profile without any problems. Please try again following these steps:

  • Should you have NoScript or similar installed: disable it for Hey-AI!
  • Check whether the editor has loaded completely
  • Check whether your Firewall blocks part of Hey-AI!’s scripts
  • Logout, erase Cookies and Browser-Cache, Login once again
  • Finally, try a different browser


Thanks for your help, tenshi. I have tried everything you suggested: the plug-ins I have are: Adobe Flash Player 11, Google Talk, Java 6, .NET Framework 4, VC++ 2010 Redistributable; the editor was loaded completely, but it seems that none of the buttons actually works for the text; I temporarily disabled firewall, erased all browsing history, restarted my laptop and switched to IE 9, but still cannot change anything in my profile
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13 years 4 months ago #134547 by velvetsophisticate
Replied by velvetsophisticate on topic Edit Profile problem [solved]
So I've been trying to edit my profile and change the information on it for months now, and it won't let me. Every time I put something new in the little info boxes and save them, it ALWAYS reverts back to what was there initially. And I'd really like to update my profile! Haha it's been the same for too long now!!

Any tips or ideas? I've tried doing it from different computers and it still won't accept the changes. IT'S DRIVING ME NUTS, to put it politely :)

It sucks when you think "Okay, this will be the time it'll let me update my profile information!" So you spend a good long while erasing and typing and when you update, BANG, right back to what it was.
Someone, help :/
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  • AnJing
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13 years 4 months ago #134548 by AnJing
Replied by AnJing on topic Re: Edit Profile problem
Before you editing your profile, you'd better write it in a word file first, that is what I do as I experienced exactly the same thing with you.
Everytime it says 'Your settings have been saved.' It haven't changed a thing when you saw it. :dry:
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13 years 4 months ago #134550 by velvetsophisticate
Replied by velvetsophisticate on topic Re: Edit Profile problem
I KNOW UGH D:

I hate it! I just want to be able to change my profileeeee :(
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13 years 4 months ago #134555 by BlcKnight
Replied by BlcKnight on topic Re: Edit Profile problem
which part do you want to change, i will try to change it in my profil. If its a bug, we can report it to admin.
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13 years 4 months ago #134557 by velvetsophisticate
Replied by velvetsophisticate on topic Re: Edit Profile problem
It's everything that I'm trying to change.

The weird thing is, is that with the boxes that already have the old writing in them, I can't change anything in them. They stay the same. But the previously empty boxes take the text and i don't get why!
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