×
Hey-Ai Chat

Check out the Hey-Ai discord / chat here !

× Before inquerying, please go sure your topic has not been discussed, yet. Also, for some aspects of using Hey-AI!, there is an FAQ .

Why my IP is blocked when using mobile phone 3G network?

  • chris105pek
  • chris105pek's Avatar Topic Author
  • Visitor
  • Visitor
12 years 5 months ago #234151 by chris105pek
Hi pros.

I've been having this issue since about a month ago, before that it was fine. Whenever I try to use my phone to log in Hey-Ai with 3G network, it says 'Blocked IP'. I'm using OPTUS 3G (Australia) by the way.

I'm sure my 3G network has no problem itself, well connected with sufficient usage. What could the problem be and how can i fix it please?

Any help will be appreciated, thanks. =)

Chris.

Please Log in or Create an account to join the conversation.

  • JamesL
  • JamesL's Avatar
  • Visitor
  • Visitor
12 years 5 months ago #234158 by JamesL
I've also gotten the "blocked IP" errors before when using public/shared wi-fi.

Devices on 3G are assigned a IP address like any other device, as determined by your carrier.
If they're using NAT (essentially, assigns multiple devices to a single IP address), you might be sharing a address that has been previously blocked.

I've heard that turning airplane mode on and off will assign you a new ip address. If that doesn't work, the admins here will probably have to remove it from the blacklist or something.

Please Log in or Create an account to join the conversation.

  • chris105pek
  • chris105pek's Avatar Topic Author
  • Visitor
  • Visitor
12 years 5 months ago #234163 by chris105pek
@James

Thank you very much, I tried to turn on and off airplane mode, it didn't work, I also tried to turn off my cellular data and turn it back on, still blocked. But thank you all the same for trying to help out.


Could any admin please solve this problem for me? I'll be out town for days, I will have 3G only...

And all the information I can provide is, I'm using YES OPTUS 3G (Australia) network, with a Iphone 4...

Thanks.

Please Log in or Create an account to join the conversation.

  • SooMika
  • SooMika's Avatar
  • Visitor
  • Visitor
12 years 5 months ago #234169 by SooMika
I have the same problem.. :/

Please Log in or Create an account to join the conversation.

More
12 years 5 months ago #234180 by darkgrey

Please Log in or Create an account to join the conversation.

  • JamesL
  • JamesL's Avatar
  • Visitor
  • Visitor
12 years 5 months ago #234183 by JamesL
mm, sorry it didn't work. It might be a good idea to provide your phone's IP
www.tracemyip.org (or google "ip")

Plus, if you're going outta town for a few days, just spend some time off the site. It'll be good for you :)

Please Log in or Create an account to join the conversation.

  • tenshi
  • tenshi's Avatar
  • Administrator
  • Administrator
  • Epitaph
More
12 years 5 months ago #234191 by tenshi

JamesL wrote: It might be a good idea to provide your phone's IP

Yes, without an IP there is nothing we can do.

Please Log in or Create an account to join the conversation.

  • heroofevil
  • heroofevil's Avatar
  • Visitor
  • Visitor
12 years 5 months ago #234195 by heroofevil
I have the same problem also

Please Log in or Create an account to join the conversation.

  • bentobeatbox
  • bentobeatbox's Avatar
  • Visitor
  • Visitor
12 years 5 months ago #234203 by bentobeatbox
My boyfriend and I have the same issue, but it's fine accessing it on our phones using wifi.

Please Log in or Create an account to join the conversation.

  • tenshi
  • tenshi's Avatar
  • Administrator
  • Administrator
  • Epitaph
More
12 years 5 months ago #234275 by tenshi
Rather than just writing “me too” or so...

tenshi wrote: without an IP there is nothing we can do.

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum